Obsessed with providing a superior customer experience!
$20/Month or $15/Month/Annual
Unlimited Calling, SMS, & MMS
Ai-(Artificial Intelligence) powered call and voicemail transcriptions
Real-Time Call and Meeting Transcriptions
Live Speech Coaching
Business Phone Numbers
Audio Chat Rooms
Google Workspace & Microsoft 365 integrations
Unlimited meeting recordings & no meeting time limits
24/5 web and chat support
Minimum License Requirement: 11
$30/Month or $25/Month Annual
Includes All Standard plan features, plus...
Local number support in 70+ countries International SMS
CRM integrations (Salesforce, HubSpot)
Zapier, Zendesk, Slack integrations and more 24/7 phone support
Request a Quote
Includes All Pro plan features, plus...
Unlimited office locations and ring groups (departments)
IAM/SSO integrations (Okta, OneLogin)
100% uptime Service Level Agreements (SLA) Data retention policies
Minimum License Requirement: 100
Ai-Powered Business Phone System
Real-Time Live Transcripts
Easy to use App
Works on all smartphones, laptops, tablets
Chat, SMS, MMS
Route Incoming Calls
Transcribes all calls, analyzes sentiment, and even sends you a call summary with next steps.
Ai-Powered Meetings Included
Realtime Onscreen Transcripts
Meet with the Team
Unlimited Video Meetings on any Device
No Downloads, No PINs
Pick your layout, background, hold music, and URL
Share your entire screen, a browser, or specific app
Track keywords that come up on customer conversations.
Detects customer sentiment and even automate post call summaries.
Join with a Click
This solution will transcribe your meetings—in real time—track keywords that come up on customer conversations, detect customer sentiment, and even automate post-call summaries.
Uses artificial intelligence to help organizations drive sales, gain competitive insights, improve customer service, and get more out of the conversations they're having every day.
Voice intelligence is able to distinguish between speakers in the transcript, so you always know who said what.
If every call your employee had generated a real-time, live transcript, would it greatly benefit your company in all areas? Let's mention some benefits "keeping your employee on task", having proof if a customer says that your employee said something they didn't, company compliance, copying and pasting conversations in your proprietary software, such as Salesforce?
Voice Intelligence is built using NLP (Natural Language Processing) to analyze the conversations that you have with customers—in real-time. NLP then processes the incoming conversation data to accurately capture and transcribe it, word-for-word, into an easy-to-read format. Request a Free Trial
Voice Intelligence can transcribe your meetings—in real time—track keywords that come up on customer conversations, detect customer sentiment, and even automate post-call summaries. If you have conversations at work, you need Voice Intelligence.
Do you have a contact center team? Supervisors can easily monitor multiple calls at once by looking at the sentiment of any current live call between agents and callers. Notice a call with negative sentiment? Just open up the transcript to get more context before jumping into the call.
When users wrap up a call, Voice Intelligence gathers the transcript, action items, highlights, and any manual notes into an easily digestible call summary, so the user can quickly recap important discussion points and follow up with teammates or customers..
Have customer support agents or sales reps who might need some on-call coaching? With Voice Intelligence, you can create Real-time Assist (RTA) cards with tailored notes and set them to trigger automatically when certain keywords or phrases are spoken on calls. It's like coaching—at scale. Request a Demo
Ai Realtime Coaching in Contact Center
Sales@ccrsllc.net | Las Vegas, NV | 888-269-8881
Linda Schmitt | President & CEO | CCRS
Copyright © 2018 CCRS - All Rights Reserved. An ARG Affiliate
Providing a superior customer experience!