Branded Caller ID | Adobe Connect Licenses & Integrated Phone | UCaaS | CCaaS
Las Vegas, NV
Call 888-269-8881
Making $ense of Telecom & Conferencing Terms
branded caller id
Your company's Outbound Calls no longer have to appear as SPAM, or UNKNOWN CALLER. With Branded Caller ID, your Outbound Calls will Display your Company Name, your Company LOGO, and a short message to the recipient. There are NO Technical Requirements, and we can have you Set-Up in 48 hours.
STIR/SHAKEN
We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of the person who originally opened the account. So instead of “your Company Name” displaying, suddenly outbound calls would show up as “Bob Smith” or the person who originally set up our wireless account.
FCC Call authentication rules require most providers “to implement and use STIR/SHAKEN in the Internet Protocol (IP) portions of their networks so that Americans can benefit from this important technology. We anticipate that this will soon spread to incorporate all providers since the deadline, even after the extension, is June 2023. The Solution is Branded Caller ID
Adobe Connect
Feature Rich Web, Audio, Video Conferencing Service. Did we mention that we can waive the set-up fees for Adobe Connect? Special pricing is readily available through us. Ask for a Free Trial of Adobe Connect.
What’s the difference between KPIs and metrics?
A KPI or a key performance indicator is a quantifiable value used to track progress against (individual, team, company) set goals.
A metric is a quantifiable measure used to track progress and evaluate success.
It is said that “Metrics are different data points in our funnels or analytics platforms that, when accumulated, make up a KPI.”
Webinars & video conferencing
Webinars are Simply people from the same city or across the world meeting together. These meetings include Adobe Connect, WebEx, Online Events|Presentations, Online Conventions, and Video Conferencing Services. Screen Share is a key component, as well as Mic and Phone audio.
Audio Conference Terms
conference call | Teleconference
Connecting multiple people on one phone call numbering from 3 to thousands. Use any device, smart phone or polycom to join. Ask for a Free Trial Account.
How to Make a Conference Call
- Host and Presenters will call into the toll-free number for their country and when voice prompted, will enter the conference code designated for the host.
- Participants and Attendees will dial into the toll-free number for their country and when voice prompted, will input the participant conference code. This will be a free call for participants (other an used minutes, if using a cell phone.)
- The host will have numerous phone keypad commands to manage their call.
- Everyone can access an operator for assistance at no charge by pressing *0
Free Conference Call
Connecting multiple people on a phone call at no charge.
operator assisted | Managed Calls
Scheduled conference call with Operators answering and managing the call. Three to thousands of people. Operator Managed Q&A, Operator Managed Polling. Post Conference Reports. Ask for a Trial Call.
Large Capacity Conference Calls
Available through us, Large Capacity (up to 1,000 people) automated conference calls for under 4 cents per minute with toll-free dial in. As an added bonus, we will show you how to add an operator to monitor the call for a nominal fee!
Automated | reservationless VS. Operator Assisted
Automated | Reservationless Conferencing is available to the account holder 24/7/365 with No Reservations.
- Capacity is usually 125 to 300
- The host has phone keypad commands to manage the call.
- We have special pricing for both the per minute or flat rate accounts.
Operator Assisted | Managed Calls are Scheduled calls mainly for high touch Calls.
- Operators greet everyone and can take the Name, Email, Phone or other pertinent information.
- Operators have a private conversation with presenters to discuss the flow of the call
- Operator Introduces the Presenter(s)
- Operators conduct the Question and Answer Session as well as Polling.